Helpful Resources
Question: What to do after I call 911?
Listen to the dispatcher…
Dispatchers are trained in helping you provide some first aid. Specialized training not only allows dispatchers to know what agencies to send to what type of emergencies, but it also allows dispatchers to gather information and help you provide care while waiting for EMS to arrive.
Stay calm…
The dispatcher will confirm where you are and probably ask for a call back number. These are very important in case you get disconnected. They will also ask you questions about your condition or the person you are calling about. If they give you instructions, try to follow them at all times.
Question: How can I help being located in an emergency?
Help us to help you, below are helpful hints that could help us locate you faster in an emergency:
Remember, if we can’t find you … we can’t help you!
Listen to the dispatcher…
Dispatchers are trained in helping you provide some first aid. Specialized training not only allows dispatchers to know what agencies to send to what type of emergencies, but it also allows dispatchers to gather information and help you provide care while waiting for EMS to arrive.
Stay calm…
The dispatcher will confirm where you are and probably ask for a call back number. These are very important in case you get disconnected. They will also ask you questions about your condition or the person you are calling about. If they give you instructions, try to follow them at all times.
Question: How can I help being located in an emergency?
Help us to help you, below are helpful hints that could help us locate you faster in an emergency:
- When expecting an ambulance arrival, leave your porch light on and door open.
- Use 4 inch numbers to designate your house.
- Make sure your house number is visible from the street.
- Street / Road Signs – If the street or road signs in your area become missing or poorly visible, report it to your city or county official for replacement.
- Rural Areas – If you live in a rural area you can sometimes be difficult to find. You can improve your visibility by following a few simple steps:
- Make sure your mail boxes are free from clutter i.e.: trees, bushes & trash cans. these things can sometimes keep us from reading your box numbers.
- If you live off of the main road on an unmarked road or long driveway, be sure to mark your numerical address at the end of the road or driveway.
- Mark your mail box on both sides (many times we pass up a house because our direction of travel is opposite of the box numbers!)
Remember, if we can’t find you … we can’t help you!